Safety & Compatibility
Product Reference
- RTK and Charging Station Relocation Guide
- Factory Reset and Restart Procedures
- Firmware Update Guide
- Network Compatibility Guide
- System Communication Architecture
- LED Indicator and Display Status Guide
Error Code
- [C046] No Bluetooth Signal from BESTMOW Detected
- [C079] Mower Failed to Connect to the Charging Station
- [C031] BESTMOW is offline, please check BESTMOW is powered on
- [C022] Charging Station distribution network failed, please check if the charging station indicator light is on, then check the software version of the charging station and try to reconfigure the network
- [C021] Connection to charging station failed, please check if the charging station indicator light is on
- [M127] No valid path to the goal. Verify that the passage area is clear of obstacles.
Troubleshoot Charging Dock Issues
Troubleshoot Mowing Issues
- Camera and Vision System Troubleshooting
- Mowing direction not saved
- Blades not turning on in manual cutting mode
- Mower entered another lawn in the wrong direction
- Mower wondering around the yard and the blades don't spin
- Mower paused and resumed during mowing process
Troubleshoot Networking Issues
- Offline Error caused by DNS issue: RTK, Charging Station, and app offline but Mower is online
- The network connection of the machine failed: Check software version
- Fail to detect mower or RTK in the app
- Fail to scan RTK device in the app
- The network connection of the machine failed: Verify Wifi name and passowrd
- Fail to scan/detect Wi-Fi in the app
Product Manual Repository
General
- Mowing under rainy, or suboptimal weather conditions
- Mowing History and Coverage Reports
- How to configure a router
- Can I use the mower without an RTK?
- How to delete linked mower from the app?
- How to restart the mower and charging dock?