LED Indicator and Display Status Guide

Use this guide to identify the status of your BESTMOW devices based on their indicator lights and display.

Power Adapter

The BESTMOW power adapter does NOT have any LED indicator.

If both charging station LEDs are off and the wall outlet is verified working: the charging station is not receiving power. To determine whether the adapter or the charging station is at fault, test the adapter output voltage with a multimeter (expected: 25V DC). If the voltage is correct, the adapter is fine and the charging station needs replacement. If the voltage is zero or wrong, replace the adapter.

Charging Station LEDs

How to use these LEDs as a diagnostic — read this first:

To diagnose whether the charging station is receiving power: check the green LED. Any pattern (fast blinking, slow blinking, or solid) confirms the station has power. Only an OFF green LED indicates the station is not receiving power.
To diagnose whether the mower is receiving power from the charging station: check the red LED. Solid red = mower is receiving power. Off red = mower is not receiving power.
The fast-vs-slow distinction on the green LED is only relevant for Wi-Fi / HaLow connectivity diagnostics — it does not tell you anything about charging. Do not drill into it when troubleshooting a charging problem.

LED	Pattern	Meaning
Green	Fast blinking (0.1s interval)	No 2.4GHz Wi-Fi connected
Green	Slow blinking (1s interval)	2.4GHz Wi-Fi connected, but no HaLow (802.11ah) connection with the mower
Green	Solid	Connection fully initialized — ready to use
Red	Solid	Mower is on the charging station (charging)
Red	Off	Mower has left the charging station (not charging)
Both lights	Off	Charging station is not connected to power supply

Mower — Four-Digit Display

Display	Pattern	Meaning
`0000`	Solid	Mower is turned on and idle (not performing a task)
Fixed number	Blinking	Mower has encountered an error. Reset by pressing START + OK/SET simultaneously.
Changing numbers	Rapidly updating	Mower is actively mowing. The number represents the blade motor RPM.
Last 4 digits of SN	Solid	Factory testing mode. If unintended, restart the mower to return to normal operation.
Error code (e.g., E-03)	Displayed	Specific error. Refer to the Error Code section for troubleshooting.

Mower — Control Panel Status Indicators

Icon	When Lit	Meaning
Satellite	On	Strong satellite/GPS connection
Bluetooth	On	Bluetooth is connected
Wi-Fi	On	Wi-Fi is connected
Battery	3-stage indicator	Shows battery level. Running/animated lights indicate active charging.
Lock	On	Mower is locked

RTK Base Station LED

LED	Pattern	Meaning
Green	Fast blinking (0.1s interval)	RTK not connected to 2.4GHz Wi-Fi
Green	Slow blinking (1s interval)	Connected to 2.4GHz Wi-Fi, but unable to reach the NTrip server
Green	Solid	Securely connected to the NTrip server and exchanging RTK data
Green	Off	RTK is not connected to power

Implications From the Customer's Observed LED State

Read this before recommending any troubleshooting steps:

Customer reports ANY green LED state (fast blink, slow blink, or solid), OR the red LED solid: The charging station HAS POWER. Do NOT ask the customer to verify the outlet, power adapter, or that the station is plugged in — they've already shown you the station is powered. Skip straight to mower-side troubleshooting.
Customer reports red LED solid: The mower is physically docked on the charging contacts. Do NOT ask the customer to verify seating, alignment, or that the mower is on the station.
Customer reports BOTH LEDs off: Only THEN ask about power source — outlet, adapter cable, power strip, wall switch. This is the only state where "check station power" is a useful question.
Customer reports green LED on but red LED off: Station has power, but the mower is not detected on the contacts. Focus on physical contact issues — alignment, dirt on contacts, mower physically present? — and on the mower itself, not on station power.