Offline Error caused by DNS issue: RTK, Charging Station, and app offline but Mower is online

July 11, 2025 14:58

Steps to Fix the Offline Error

Log in to your router's management page
--Go to your router's IP address, for example, 192.168.1.1 or 192.168.0.1
--Log in with your router's username and password
Check the current DNS settings
Update DNS records to 8.8.8.8 and 1.1.1.1
Click Save or Apply to ensure the router uses the updated records.
Verify the connection and check whether the APP, the mower, the charging station, and the RTK module can all connect to the Internet normally

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