[C046] No Bluetooth Signal from BESTMOW Detected

[C046] No Bluetooth Signal from BESTMOW Detected

Error C046 means the app cannot detect the mower's Bluetooth signal during setup or pairing.

Troubleshooting Steps

1. Move closer to the mower. Bluetooth range is 10 meters maximum. The closer the better.
2. Confirm the mower is powered on and the display is lit. If the display is off, the Bluetooth module is not broadcasting.
3. Check if the Bluetooth icon is shown on the mower's control panel. If the Bluetooth icon is not lit, the Bluetooth module may not have initialized properly.
4. Check the phone's Bluetooth settings: Ensure Bluetooth is enabled and that the BESTMOW app has Bluetooth permissions granted in the phone's system settings.
5. Off-dock power cycle (if basic steps fail):
   1. Drag the mower off the charging station.
   2. Press and hold the power button to turn the mower off completely.
   3. Wait a few seconds.
   4. Push the mower back onto the charging station (this powers it on automatically).
   5. Wait 1 full minute for the system to fully initialize.
   6. Retry Bluetooth pairing from the app.
6. Press the red STOP button on the mower — if the mower makes a beeping sound, it confirms the mower is responsive and powered on. If no sound, the mower may have a hardware issue.

If the Issue Persists

If the mower is powered on, within 10 meters, and the off-dock power cycle does not restore Bluetooth, escalate to a human support agent. The Bluetooth module may have a hardware fault.