Refurbished / Renewed Units — What to Expect
What Is a Refurbished Unit?
A refurbished (or "renewed") BESTMOW unit is a returned mower that has been properly cleaned and factory tested at the BESTMOW facility.
What's Included
Everything included in the box of a new machine is expected in a refurbished unit's box (see T-100 Technical Specifications for the full package contents list).
Warranty
No warranty is provided for refurbished units. After the 30-day return period, the customer is responsible for repair costs and shipping.
Activation & Setup
- The unit is unbound from the previous owner at the BESTMOW facility and is ready to be bound to a new account.
- Setup is the same as a new unit, except the firmware will already be upgraded to the latest version during factory testing.
Subscription Eligibility
Refurbished units are not eligible for a subscription plan.
Refurbished vs. eBay "Used" Units — Not the Same
Do not confuse refurbished units with the used units sold on the official bestmow eBay store. They are different categories:
| Refurbished / Renewed | eBay Used (official "bestmow" store) | |
|---|---|---|
| Processing | Properly cleaned and factory tested | Factory reset with BESTMOW reset tools + basic cleaning only — no full factory testing |
| Returns | 30-day return period | Final sale — no returns |
| Binding | Unbound at the facility, ready to activate | Unbound at the facility, ready to activate |
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