Subscription Device Anti-Resale Mechanism and User Reminder

We understand how frustrating it can be to purchase a BESTMOW device through a third-party platform, only to discover that activation is restricted. Unfortunately, many of these units are being sold unlawfully, as BESTMOW operates primarily as a subscription-based service.

If your machine was purchased from someone who completed a one-time purchase, we'd be happy to assist you with a transfer. Simply provide us with the original purchaser's name, and we'll help update the device ownership accordingly.

However, please note that devices obtained outside of our official channels may not meet BESTMOW's safety, performance, or quality standards — and we are unable to assume liability for any associated risks.

Here's how we can help:

1. Start a New Subscription: You can start a new subscription plan on our official website. You will receive a new activation code and can use the hardware you already have, or we can send a new unit.

2. One-Time Purchase at a Discounted Price: Contact our support team to discuss discounted pricing options for a one-time purchase. Pricing varies based on availability and circumstances.

3. Device Return: You can return the third-party device to us, and we'll handle its secure disposal. Contact support for a return label.

4. Full Benefits with Official Purchase: All official purchases come with the full BESTMOW experience — warranty coverage, free blade and battery replacements, OTA firmware upgrades, and 24/7 support.

To get started, contact us at support@bestmow.com or call 1-800-882-2131.