Cancellation Policy -- US and Canada

United States

• Late Payment Fee: $25.00 per failed payment (first fee may be waived).
• Early Cancellation: $199.00 cancellation fee if the subscription ends early. If the remaining balance is lower, the balance may be paid instead to keep the device.
• Device Damage: User is responsible for repair/replacement costs if damage is due to user fault.

Canada

• Late Payment Fee: CAD $35.00 per failed payment (first fee may be waived).
• Early Cancellation: CAD $399.00 cancellation fee if the subscription ends early. If the remaining balance is lower, the balance may be paid instead to keep the device.
• Device Damage: User is responsible for repair/replacement costs if damage is due to user fault.