We're sorry to hear you're considering returning your BESTMOW mower. We'd love the chance to help resolve any issues you're experiencing! Would you be open to a remote support session with us before you make your final decision? Reach out via in-app live chat or support@bestmow.com and we can look into scheduling one.
30-Day Return Window:
If you decide to return your BESTMOW mower within the first 30 days of receipt, we'll waive the refurbishment and shipping fee, provided the unit is returned in good working condition with all accessories. The product must be returned within 14 calendar days of approval.
After 30 Days (Subscription Customers): If you cancel your subscription after 30 days, cancellation fee applies:
• United States: $199.00 cancellation fee
• Canada: CAD $399.00 cancellation fee
To initiate a return, please contact us at support@bestmow.com or via in-app live chat, using the email address associated with your account
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